According to the General Administration for Market Regulation's 2025 report on national consumer product recalls, electronic and electrical products accounted for 86.2% of the 37,000 reports of product defects submitted by consumers. The issues primarily involved overheating, battery swelling, and circuit malfunctions.
In March 2026, the Anhui Provincial Consumer Protection Commission, in collaboration with the Anhui Electronic and Electrical Service Industry Association, guided the development of "Wanmei Weibao"-a digital platform for electronic and electrical repair services. Consumers can access and request repair services through the "Wanmei Weibao" WeChat Mini Program. Moving forward, the platform plans to integrate seamlessly with related initiatives-such as "Wanmei Huanxin"-to provide comprehensive, end-to-end services for electronic and electrical products, covering the entire lifecycle from purchase, delivery, and installation to acceptance and repair.
